A work order management software is a part of Enterprise Resource Planning (ERP) and Computerized Maintenance Management Software (CMMS) that enables users to create, assign and track maintenance tasks and work orders across an organization.
Manufacturing, healthcare, property management, and large scale business enterprises use CMMS management software as these solutions can be easily implemented in any industry sector to improve workflow efficiency.
- 1 Few of the Main Features of a CMMS Softwares
- 2 What are the Types of Work Order Management Softwares?
- 3 What is a Work Order App?
- 4 Few Examples of Work Order Apps
- 5 When Choosing a Computerized Maintenance Management System
Few of the Main Features of a CMMS Softwares
In an organization, the work order will move across employees to different facilities and departments. Stakeholders can view completed tasks, ongoing projects, progress reports and follow up with department heads. With CMMS software, the transparency of the process will increase and in turn, so will the efficiency.
By using electronic work order requests, the possibility of a lost work order is eliminated as each order can be listed according to priority, due date, etc. Internal processes are also improved as the required information within the order creation system is logged and applied when needed. If you have a reactive maintenance system in place, switch to a preventive maintenance one to improve your overall processes.
Asset management is an important tool featured in CMMS. It enables users to check stock and inventory available with the existing work orders and preventative maintenance schedules. With this in place, overall ordering costs will be reduced.
Most management software offer mobile access solutions that enable its users to check the status of their tasks in real-time for current and future orders. Employees can increase productivity, meet their expected output and update their schedules on the go.
What are the Types of Work Order Management Softwares?
There are 3 main types of work order management software which are listed below.
Simple Work Order Systems
These work order software include features that center on the organization, distribution, and generation of work orders. The ability to integrate with other programs such as Customer Relationship Management (CRM), contract management software and asset tracking.
If you prefer simplicity and run a small scale business, this simple work order software is the perfect fit for you.
Computerized Maintenance Management Systems
Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management (EAM) include features such as work order management modules, facilitation of internal maintenance, scheduling repairs, and other maintenance tasks.
These CMMS software are most beneficial for manufacturing companies and large scale industries that have branches across the globe. Their main features heavily deal with preventative maintenance scheduling, asset history and managing critical equipment.
Field Service Management (FSM)
This type of software is targeted for large scale industries and allows the user to update and distribute work orders immediately to mobile teams on standby. Vehicle tracking, GPS check-in, and other assets are some of the features FSM provides. If you work with geographically dispersed teams, FSM can help sharpen your productivity. 8
What is a Work Order App?
Mobility is a valuable asset for any maintenance team. Internet-enabled devices allow technicians to drastically increase their efficiency. A work order app will provide the user or employee with tools to setup and check progress on maintenance tasks from the mobile device directly.
This can enable technicians to communicate with on-field employees effectively without having to physically travel between their office and the on-site location. As the digital world, we live in constantly expands, mobility is becoming more of a need for organizations to run competently.
Few Examples of Work Order Apps
Fracttal is a CMMS mobile app that caters to organizations across various industries. The key features include service-history tracking, work order management, inventory control, and preventive maintenance.
Fracttal also provides additional tools such as their Asset Cloud Application (ACA) which enables users to register, track and manage the assets of an organization from a centralized location.
Limble is known to be a mobile CMMS app that increases the productivity of your maintenance team. The application can be downloaded from Google’s Playstore and Apple’s iOS store. Limble boasts that by using their work order app, your business will experience communication, accountability and productivity increase by at least 30%. The mobile CMMS features that Limble offers are listed below.
- Speech recognition and speech to text.
- Log and assign work orders under 60 seconds.
- Start new work orders remotely.
- View assigned work orders and private messages.
- Receive communications through email and push notifications.
- Check for critical asset information when running diagnostic checks.
Upkeep is an all-in-one CMMS app known for its friendly user interface and contains all the same features that their desktop app has. With Upkeep’s mobile app, users get access to the following CMMS features.
- Track duration time spent on completed tasks.
- Create and manage preventive maintenance schedules.
- Check the progress calendar and view the current status of work orders.
- Start a group chat for all employees or for invite-only members.
When Choosing a Computerized Maintenance Management System
Before you select a CMMS management software, make sure to check for the following features.
Ability to receive real-time notifications
Real-time notifications can be set when a work request is created or the status of a work order is changed. Users can immediately be informed and updated on the progress of the task at hand. Notifications can be enabled in the form of push notifications, email and text message.
Ability to send in-app messages
A good CMMS work order management software will have a chat feature where department heads can message their team directly within the app itself and eliminate redundancies in communication.